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Customer Survey


How Are We Doing? In an effort to improve customer service, we want to know how satisfied you are with our service and our facility.

Please take a moment to complete this customer satisfaction survey. 

To thank you for your time we will be giving you $5.00 Off a month's storage rental.  

  Limit One Offer Per Customer

In order to qualify for the Survey Bonus, you must complete each field.

Your Name:*

                                                   *Required Fields

Storage Unit Number:*

Your Unit is at:

  
   
How would you rate your stay with us at Storage Depot?  *
Please explain:
How satisfied are you with the customer service provided by the Storage Depot staff? *
Please explain:
If a problem arose, how effective was the Storage Depot staff in resolving the problem? *
Please explain:
How satisfied were you with the explanation of our payment schedule? *
Please explain:
How satisfied were you with the explanation of our unit access?
Please explain:
How would you rate the overall cleanliness of your unit at move in?
Please explain:
Did anyone give you outstanding service? Yes     No
Please explain:
Would you recommend others to us?  Yes     No
Please explain:

Referral Reward Program: See our web for Referral Form, if the person you refer rents from us,
you would receive a $50 gift card AND they would receive $50 off their first month's rent!
How could we serve you better?  
Please explain:
Are there any other changes or improvements you'd like to see at the Storage Depot?
Please explain:
What is important to you? (Please check the top five features that are most important to you.)
Location Drive-Up Units Modern Facility
Well Trained Staff Cleanliness of Unit Truck Rental
Packing Supplies Humidity Controlled Temperature Controlled
Cleanliness of Facility Discounts Promotions / Specials
Price Lighting Security


We appreciate your time and patronage! 

 

VISIT US!  FREE TOUR!  FREE GIFT!  FREE QUOTE!
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